Introduction

By accessing or using the Moonva website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

1. Orders and Payments

By placing an order with Moonva, you agree to provide complete, accurate, and up-to-date information.

• All prices, offers, and product availability are subject to change without prior notice.

• Orders will be processed only after successful completion of full payment.

• Customized or personalized products will be created based on the details provided by the customer.

• Moonva reserves the right to cancel any order in case of incomplete information, payment issues, or suspected fraudulent activity.

2. Product Descriptions

We strive to provide clear and accurate descriptions of all our customized and personalized products. However, please note:

• Slight variations in color, design, or finish may occur due to screen display settings, lighting conditions, or handcrafted production.

• Personalized products are created based on the information provided by customers.

Such minor variations do not constitute defects and will not be considered valid reasons for cancellations, returns, or disputes.

3. Intellectual Property Rights

All content available on the Moonva website—including product designs, images, logos, artwork, customization templates, and written material—remains the exclusive property of Moonva.

Any reproduction, distribution, modification, or unauthorized use of this content, in whole or in part, is strictly prohibited without prior written permission from Moonva.

4. Limitation of Liability

To the maximum extent permitted by law, Moonva shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Use of our website or services

• Delay in delivery

• Misuse of products

• Incorrect personalization details provided by the customer

This includes, but is not limited to, loss of data, revenue, goodwill, or business opportunities.

5. Changes to Terms & Conditions

Moonva reserves the right to amend, update, or modify these Terms & Conditions at any time without prior notice. Any changes will become effective once posted on the website. Continued use of the website after updates implies acceptance of the revised Terms & Conditions.