Moonva delivers products across selected regions in India. For remote locations or areas outside our regular delivery coverage, additional shipping charges or extended delivery timelines may apply.
Orders are typically processed within 1–3 business days.
The estimated delivery time is 5–7 business days after dispatch.
Delivery timelines may vary depending on:
Delivery location
Courier partner availability
Customization time required for personalized products
Weather conditions or logistical delays
Shipping charges are calculated based on:
Delivery destination
Total order weight and dimensions
Packaging requirements
The applicable shipping fee will be clearly displayed during checkout before payment is completed.
Once your order has been dispatched, you will receive a tracking link or AWB number via email or SMS. This allows you to track the real-time status and movement of your shipment.
While Moonva always strives to ensure timely delivery, delays may occur due to:
Peak festive seasons or high order volumes
Product customization time
Courier service delays
Natural calamities or unforeseen circumstances
In case of significant delays or delivery issues, our team will inform you promptly and assist in resolving the matter.
© 2026 Created with Cloudhawk
